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X99 game Terms & Conditions — Complete Platform Usage Policy

This page contains all the terms of use for x99 game. It's a good idea to read through them before creating an account.

Last Updated: January 2026
Age Restriction

X99 game is strictly for individuals aged 18 and above. Registration by minors is completely prohibited, and any such account discovered will be closed immediately.

Bonus Terms

Each bonus comes with its own wagering requirements. Please read the terms before claiming any bonus. At x99 game, all terms are always clearly stated.

Payment Policy

Deposits and withdrawals are subject to specific limits and procedures. All transactions are completed securely through a verified process.

Prohibited Activities

Fraud, multiple accounts, and bonus abuse will result in permanent account closure, and your balance may be forfeited.

Data Protection

Your personal information is never sold to third parties. x99 game uses industry-standard technology to keep your data secure.

Changes to Terms

X99 game may update these terms and conditions as needed. Members will be notified in advance of any changes.

Contents
1
General Terms & Conditions

By accessing or using x99 game, you are considered to have read, understood, and agreed to these terms and conditions. It is therefore important to read this document carefully before using the platform.

These terms apply to all services provided through the x99 game website, mobile app, and any other digital platforms. x99 game reserves the right to update these terms at any time without prior notice.

These terms are governed by the applicable laws and regulations of Bangladesh. In the event of any dispute, the decision of x99 game shall be considered final.
2
Account Registration & Eligibility

To create an account on x99 game, you must meet the following requirements. All information provided during registration must be accurate and truthful. Submitting incorrect details may cause issues during account verification and could result in withdrawal delays.

  • You must be at least 18 years old — this is x99 game's strictest requirement.
  • Each individual may only open one account.
  • The name, mobile number, and national ID details provided at registration must be accurate.
  • Keeping your account password confidential is solely your responsibility.
  • Sharing your account with any third party is strictly prohibited.
  • X99 game may request identity documents at any time for verification purposes.
If a person is found to hold multiple accounts, all accounts will be closed and all bonuses forfeited. The original deposited funds may also be subject to review.
3
Deposit & Withdrawal Policy

Specific rules apply to depositing funds and withdrawing winnings at x99 game. Following these rules ensures that all transactions are secure and processed promptly.

  • The minimum deposit amount is ৳100 and the maximum single transaction limit is ৳50,000.
  • Your account must be fully verified (KYC) before withdrawals can be processed.
  • The minimum withdrawal amount is ৳200.
  • Withdrawals to bKash and Nagad are typically completed within 15–30 minutes.
  • All funds deposited must come from a legitimate source — third-party payments are not permitted.
  • Suspicious transactions may be temporarily held for review.
  • Identity verification is mandatory for your first withdrawal.
৳100
Minimum Deposit
15 minutes
Average Withdrawal Time
4
Bonus & Promotion Terms

X99 game offers a variety of bonuses and promotions, each with its own terms and conditions detailed on the offer page. The general bonus policy is outlined below.

  • The welcome bonus is available to new members only and can be claimed once.
  • Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
  • Wagering requirements must be met within a set time limit — the bonus will be forfeited upon expiry.
  • Attempting to claim the same bonus offer more than once may result in account suspension.
  • Claiming bonuses via VPN or proxy is strictly prohibited.
  • X99 game reserves the right to modify or cancel any bonus offer without prior notice.
  • In the event of any bonus-related dispute, x99 game's decision is final.
Before claiming any bonus, visit the latest promotions page and read the specific offer's terms. All terms on x99 game are written in plain, easy-to-understand English.
5
Betting Rules

Specific rules apply to participating in Sports Betting and other games on x99 game. These rules are in place to ensure fair play and a great experience for all members.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a technical error affects the outcome of a bet, x99 game reserves the right to void that bet.
  • If a match is cancelled or postponed, the bet amount is generally refunded.
  • If an error is found in the displayed odds, x99 game reserves the right to recalculate the bet at the correct odds.
  • Placing bets using automated software or bots is strictly prohibited.
  • Maximum winnings are capped — please contact support for details.
6
Prohibited Activities

X99 game is committed to maintaining a fair and safe environment. Any of the activities listed below are strictly prohibited, and accounts found engaging in such activities will be suspended immediately.

  • Operating multiple accounts under the same identity.
  • Money laundering or use of funds from illegal sources.
  • Attempting to exploit bonuses or claim the same bonus multiple times.
  • Attempting to hack the system or exploit any vulnerabilities.
  • Harassing, threatening, or defrauding other members.
  • Attempting to complete KYC verification using false information.
  • Selling or transferring your account to another person.
If evidence of any of the above activities is found, x99 game reserves the right to take legal action and report the matter to the relevant authorities.
7
Account Closure & Suspension
  • X99 game reserves the right to close any account found to be in violation of these terms.
  • Members can also close their own account at any time — simply contact support.
  • Your balance may be held during a suspension and will be returned once the investigation is complete.
  • If your account is closed due to prohibited activity, your balance may not be returned.
  • A maintenance fee may apply to inactive accounts (inactive for more than 12 months).
8
Limitation of Liability

X99 game makes every effort to deliver a reliable service, but there are limits to our liability in certain circumstances.

  • X99 game is not responsible for any bets lost due to internet disconnection.
  • X99 game is not directly liable for errors on the part of third-party payment providers.
  • We are not liable for any loss caused by issues with the user's device or software.
  • Service may be disrupted due to force majeure events such as natural disasters or government restrictions.
9
Responsible Gaming

X99 game believes gaming should be a source of entertainment, not addiction. That's why we provide a range of tools to promote responsible gaming.

  • Set your own daily, weekly, and monthly budget limits.
  • You can use the self-exclusion option to block yourself from the platform for a set period.
  • If you're unsure about anything, contact x99 game support — we're here to help.
  • It is parents' and guardians' responsibility to keep minors away from gaming.
To learn more about responsible gaming the Responsible Gaming page Read.
10
Changes to Terms & Contact

X99 game may update these terms and conditions at any time as needed. Members will be notified of significant changes in advance via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these terms or need clarification, please reach out to the x99 game support team. Our team is ready to assist you with any queries.

Email: support@x99game.ws
Support Hours: 24 hours a day, 7 days a week
These terms were last updated: January 2026

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