Data Protection

X99 game Privacy Policy — How We Protect Your Information

Your personal data is a responsibility we take seriously. x99 game will never sell or share your information — that's our commitment to you.

Last Updated: January 2026
SSL encryption

Every data exchange on x99 game is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information cannot be intercepted or stolen.

Your data is never sold

X99 game does not sell your name, phone number, or email to advertisers or any third party. Your data is used solely to improve our services.

Account Security

With Two-Factor Authentication and login notifications, your account stays protected at all times.

Secure Storage

Data stored on x99 game's servers is held in encrypted databases, protected by active firewalls and intrusion detection systems.

Your Control

You can view, update, or delete your information at any time — just contact our support team.

Marketing Opt-Out

You can unsubscribe from promotional messages or emails at any time. We will never contact you without your consent.

1
Introduction

Welcome to x99 game. We understand how valuable your personal information is to you. That's why this Privacy Policy is designed to be fully transparent about what data x99 game collects, how it's used, and how it's kept safe.

By using x99 game's website, mobile app, or any of our services, you are considered to have accepted this privacy policy. We recommend taking a moment to read it carefully.

If anything is unclear or you have questions, reach out to our support team — we're ready to help you in Bangla.

This privacy policy applies solely to x99 game's own services. Third-party payment gateways and linked sites operate under their own separate privacy policies.
2
What information we collect

X99 game collects certain information to deliver its services. This data falls into two categories — what you provide directly, and what is collected automatically.

Information You Provide
  • Full name, date of birth, and national ID number (for KYC verification).
  • Mobile number and email address (for account and security purposes).
  • BKash or Nagad number (for payment processing).
  • Scanned copy of a photo ID (when required).
  • Messages and communications sent to our support team.
Automatically Collected
  • Device type, operating system, and browser information.
  • IP address and approximate location.
  • Time spent on the site and pages visited — your general usage activity.
  • Cookies and session data.
  • Transaction history and betting records.
3
How your data is used

X99 game uses your information only for specific purposes. See the details below.

Data Type Purpose of use
Name, date of birth, NID Completing age verification and KYC, and preventing fraud.
Mobile & email Account login, OTP, security alerts, and important notifications
Payment information Processing deposits and withdrawals, and detecting suspicious transactions
Usage Patterns Platform improvement and personalized experience
IP address Security monitoring and detection of multiple accounts
Support Contact Troubleshooting and service quality improvement
x99 game does not use your data for any purpose beyond what is stated above. Your consent will always be obtained before any new use.
4
Data sharing policy

X99 game never sells your data. However, limited information may be shared with trusted third-party service providers to operate the platform. All such sharing is governed by strict confidentiality agreements.

  • Payment Providers: bKash, Nagad, and other payment gateways — only the minimum data necessary to process transactions.
  • Identity verification services: Approved verification agencies for completing the KYC process.
  • Technology partners: Hosting and cloud service providers — for infrastructure management purposes only.
  • Law enforcement agencies: With authorities when required by court order or legal obligation.
Outside of the cases listed above, x99 game never shares your data with advertisers, data brokers, or any third party for commercial purposes.
5
Cookie Policy

X99 game uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: Essential for maintaining login sessions and site security. These cannot be disabled.
  • Functional cookies: To remember your language preferences and site settings.
  • Analytics Cookies: Used to understand which pages are visited most — no personal identity is revealed.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
6
Data Retention Period

X99 game does not store your data indefinitely. Each type of information is retained only for a specified period.

  • Active account data: retained for as long as your account remains active.
  • Transaction Records: 5 years from the date of the last transaction (as required by law).
  • KYC documents: 2 years after account closure.
  • Support communications: 1 year after resolution.
  • Cookie data: until the end of the session or up to 1 year.
  • Security logs: 6 months.
7
Your rights

As an x99 game member, you have important rights over your own data. To exercise any of these rights, please contact our support team.

Right to access your data

You can find out exactly what information x99 game holds about you.

Right to Rectification

If any of your information is incorrect, you can request a correction.

Right to Deletion

You may request deletion of your data unless retention is required by law.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to data portability

You can keep a copy of your own data at any time.

Right to opt out of marketing

You may request to opt out of promotional communications at any time.

8
Children's privacy

X99 game is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

If a minor is found to have registered, their account will be immediately closed and all collected data will be deleted. If you believe your child is using x99 game, please contact our support team right away.

Parents are encouraged to monitor their children's device usage and make them aware of the risks associated with online gaming platforms.
9
Security measures

X99 game uses industry-leading security technology to protect your data. Below are our core security measures.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Encrypted database — stored data cannot be read directly.
  • Multi-Layer Firewall — To defend against external attacks.
  • 24/7 security monitoring — suspicious activity is detected instantly.
  • Regular security audits and penetration testing.
  • Two-Factor Authentication (2FA) is available on all accounts.
  • Data Backup — Regular backups stored in a secure location.
That said, no system on the internet is 100% foolproof. Please stay vigilant — never share your password or click on links from unknown sources.
10
Policy updates & contact

X99 game may update this privacy policy as needed. Whenever significant changes are made, you will be notified via your registered email or an in-app notification. The effective date of any change will be clearly displayed at the top of the page.

If you have any questions or concerns about this policy, please reach out to our privacy team directly.

Email: privacy@x99game.ws
General support: support@x99game.ws
Response time: within 24 hours
Last Updated: January 2026

Your Data Is Safe — Get Started Now

Your privacy is fully protected at x99 game. Register with confidence and enjoy a safe gaming experience. Millions of members trust x99 game every day.

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